Smart Config Mode (Primary)

Important: Your Niwa Grow Hub will connect to the same Wi-Fi network that your mobile phone is connected to. As the majority of IoT devices, the Niwa Grow Hub only works with 2.4GHz b/g/n Wi-Fi networks. Most Internet routers are 2.4GHz or 2.4Ghz compatible, nevertheless, some of them may need some settings adjustments in order to enable the 2.4GHz network. Check our troubleshooting section for additional information. 

Please note: Make sure your mobile phone is connected to the desired 2G Wi-Fi network before starting the following process. We recommend you be as close to the router as possible while connecting your Niwa Grow Hub to WIFi.  

  1. Once you have installed the Niwa Grow Hub app, registered your user, and logged into the app, the device set up will automatically show.

   

Please note: If this is not the first Niwa device you want to link to your account, tap into the device’s dropdown on the top center of your app screen and then “Add new device”. 

  1. Press and hold the “Setup button” in your Niwa Grow Hub for six (6) seconds until the blue LED starts rapidly flashing (then release it immediately).
  2. Tap on “Ready” in the Niwa app, then enter the password of the 2G Wi-Fi network that your mobile device is connected to, then tap “Confirm”.

Note: If your phone is an iPhone, you will also need to enter your Wi-Fi network name, this name is case sensitive. Also, remember that your phone needs to be connected to that Wi-Fi network.

  1. Please wait until you get the confirmation message, this can take a while. If something went wrong please;
  • Tap on “Try again”.
  • Unplug your Niwa Grow Hub from power.
  • Wait for about ten seconds, plug it back in, and repeat the whole process from step 2.

 2. Once you get your confirmation message you can tap on “Configure” to set your Niwa Grow Hub up, assigning the different outlets to your different grow devices, or “Do it later”.

 

If you get an error message or experience any issue, please check the Wi-Fi Tips & Troubleshooting section below.

Backup Wi-Fi setup (Advanced Access Point mode)

An alternative advanced Wi-Fi setup method is connecting your phone to the Niwa Grow Hub’s Access Point. To do so, power cycle your Niwa Grow Hub, (unplug it from the main outlet, wait 5 seconds, and plug it back to the main outlet) and then follow the steps below.

  1. Once you have installed the Niwa Grow Hub app, registered your user, and logged into the app, the device set up will automatically show.

   

Please note: If this is not the first Niwa device you want to link to your account tap into the device’s dropdown on the top center of your app screen and then “Add new device”. 

  1. On the bottom of the screen tap on “Connect using AP mode” 
  2. Press and hold the “Setup button” in your Niwa Grow Hub for eleven (11) seconds until the blue and the red LED starts rapidly flashing (then release it immediately).
  3. Tap on “Ready”.
  4. The app will ask you to connect your mobile phone to a Wi-Fi network named “NiwaXXXX”, go to your mobile phone settings and:
    1. Set your phone to “Airplane mode”.
    2. Enable Wi-Fi only (not mobile data).
    3. Search for the Wi-Fi named NiwaXXXX and connect to it. 

If your mobile phone displays a warning message saying that “this network does not have access to the Internet…”, tap on “keep connected anyway” or a similar option.

  1. Once your phone is connected to the NiwaXXXX network, tap on “Connect” in the Niwa app, then enter:
    1. The Wi-Fi network name (SSID) where you want to connect your Niwa Grow Hub. Take into account it must be a 2.4Ghz Wi-Fi network and the router should be near the Niwa Grow Hub.
    2. The password for that Wi-Fi network.
    3. Tap on “Connect”. 

  1. Then you will get a BSSID number on your screen, please note or copy that number as you will need to enter it in the next step. Close this screen by hitting on the cross or the “Done” button.

  1. Enter the copied number (BSSID) in the next screen and hit “Confirm”

  1. Please wait until you get the confirmation message. If something went wrong, you can tap on “Try again” and repeat the process from the beginning.
  2. Once you get your confirmation message you can tap on “Configure” to set your Niwa Grow Hub up, assigning the different outlets to your different grow devices, or “Do it later”.