• To avoid injuries or causing harm, read all safety information and operating instructions prior to using your Niwa products.
  • If your product experiences a problem please message support@getniwa.com first as we will provide you with the best information to help your problem.
  • Make sure you are connecting your Niwa to the correct voltage and check your Niwa input label. Our products only work in the voltage specified in the label, be aware if you move to a different country.
  • Don’t drop, hit, shake, or tumble and of your Niwa products.
  • Niwa products should be used indoors only, to protect it from rain or outdoor climate conditions. 
  • Niwa products are not to be used by minors unless under direct supervision of an adult.
  • Don’t expose your Niwa system to excessive moisture, dust, heat, liquid or naked flame.